Privacy Policy
Last updated: 7 October 2026
This policy explains how TechTalent Overflow Limited ("we", "us") handles personal information when you use techtalentoverflow.com, the online stores we run for businesses, and our delivery service End Point Deliveries (together, the "Services").
Information we collect
- Contact details: name, phone number and email address you give us when you order, register or contact us.
- Order and delivery details: items ordered, pickup and drop-off addresses, map locations you choose, and delivery instructions.
- Payment references: the mobile-money number used and the transaction reference returned by the payment provider. Payments are processed by MTN Mobile Money, Airtel Money or our payment aggregator; we do not receive your mobile-money PIN.
- Rider information: for delivery riders, identity and vehicle details and location while on an active delivery.
How we use it
- To process orders and payments and to arrange and track deliveries.
- To send you service messages about your order or delivery, such as payment confirmations, dispatch updates and delivery status.
- To let sellers know about orders placed with them.
- To provide support, prevent fraud and meet our legal obligations.
We do not sell your personal information.
Who we share it with
- The seller you ordered from, to fulfil your order.
- The rider assigned to your delivery, who sees the pickup and drop-off details and the contact number needed to complete it.
- Payment providers (MTN, Airtel and our payment aggregator), to process payments.
- Messaging providers (Meta for WhatsApp, and our SMS provider), to deliver notifications.
- Hosting and infrastructure providers that run our servers.
- Authorities, where the law requires it.
How long we keep it
We keep order, payment and delivery records for as long as needed to provide the Services and to meet accounting and legal requirements. Rider location data is used for active deliveries and is not kept longer than needed for that purpose and for resolving disputes.
Security
We use access controls and encrypted connections to protect your information.
Your rights
Under Uganda's Data Protection and Privacy Act, 2019, you can ask to see the personal information we hold about you, have it corrected, or have it deleted where we are not required to keep it. To make a request, email us at the address below.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact
TechTalent Overflow Limited
Dunia House, Nasser Road, Kampala, Uganda
Email: techtalentoverflow@gmail.com
Phone: +256 787 753 600